We ship almost all packages with DHL or PostNL. For countries outside the Netherlands, this will be offered to you with PostNL, DHL Express or a partner. It is possible that a different carrier is chosen in order to speed up the delivery process.
Normally, a package arrives within 1 working day (90%) after the shipment has left our door. If the package has not been received after 4 working days (after you have received a track and trace code from us), we recommend that you contact us.
Delivery to package location
With delivery to the package location, you decide where and when you pick up your order. You can choose from one of the 1,700 store locations affiliated with DPD. Would you like to pick up your package at a collection point from another courier? Please do not hesitate to contact us.
Extended opening hours
DPD locations have long opening hours. For example, more than 600 locations are open until 8 p.m. or later on shopping evenings. About 1,600 locations are open on Saturdays.
How does it work?
When choosing a delivery method, you choose Pick up at parcel location. You can then select your favorite package location. At the moment you can choose the DHL parcel points in the Netherlands.
Costs of delivery
|Nederland (boven €50,-)||gratis||€5,95|
|Nederland (tot €50,-)||€ 4,95||€5,95|
|België (boven €50,-)||gratis||-|
|België (tot €50,-)||€ 4,95||-|
|Europa *||€ 9,95||-|
Track & Trace
When your order is shipped, you will receive a "Track and Trace code" from us by e-mail. If the order fits in an envelope and it is of low value, you may not receive a Track & Trace code.
What if no one is home?
If the package is offered to you and no one is at home, the delivery person will leave a note. This indicates whether the package is offered again or whether you can pick it up at the nearest post office.
Keep in mind that when you pick up the package at the post office, you must be able to identify yourself.
What if the package is lost?
If the package gets lost during the shipping process, that is of course our problem. We will send you a new shipment after this has been established.
What if your order arrives damaged?
VerrekijkerShop guarantees that your package arrives in good order. If a package turns out to be damaged upon receipt, please report this to us immediately. We will arrange this as soon as possible.VerrekijkerShop garandeert dat uw pakket in goede orde arriveert. Mocht een pakket bij ontvangst beschadigd blijken te zijn, meld dit dan onmiddellijk aan ons. Wij zullen dit zo spoedig mogelijk in orde brengen.